This acceptable use policy covers the products, services, and technologies (collectively referred to as the “Products”) provided by Upskills Qld under any ongoing agreement. It’s designed to protect us, our customers and the general Internet community from unethical, irresponsible and illegal activity.
Upskills Qld customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.
This policy was last reviewed on 8 June 2022.
We provide our facilities with the assumption your use will be “business as usual”, as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged or capacity may be restricted.
We are opposed to all forms of abuse, discrimination, rights infringement and/or any action that harms or disadvantages any group, individual or resource. We expect our customers and, where applicable, their users (“end-users”) to likewise engage our Products with similar intent.
We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer’s permission. This responsibility also applies to anyone using our Products on an unauthorised basis as a result of the customer’s failure to put in place reasonable security measures.
By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.
If a customer — or their end-user or anyone using our Products as a result of the customer — violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.
Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn’t limited to:
The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.
Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction (“spam”). This includes but isn’t limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.
Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists (“messaging lists”). This includes but isn’t limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be “confirmed opt-in”. Verification of the address or telephone number owner’s express permission must be available for the lifespan of the messaging list.
We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products.
This spam and unauthorised message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer’s behalf, that directly or indirectly refer the recipient to a site hosted via our Products.
Our Products must not be used for the purpose of advertising, transmitting or otherwise making available any software, program, product or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers. This includes but isn’t limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing and denial-of-service attacks.
Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorised to access the resource (e.g. “hacking”, “cracking”, “phreaking”, etc.).
Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems.
Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of or discriminate against any group or individual.
Other activities considered unethical, exploitative and malicious include:
Our Products may not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.
We prohibit the impersonation of Upskills Qld, the representation of a significant business relationship with Upskills Qld, or ownership of any Upskills Qld property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage or user trust.
This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.
We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of:
left us a star review
⭐⭐⭐⭐⭐ Scott is an excellent traffic control trainer—knowledgeable, experienced, and genuinely committed to our safety. One thing he said that really stuck with me was, “I want everyone to go home.” That line is now ingrained in our minds because it shows just how much he truly cares. He kept the class engaging, clear, and focused on what matters most. Highly recommend his training to anyone in the industry.
Great staff very friendly Very good TMI renewal course everything explained to the last detail Thanks again
Kristie was fantastic, very accommodating to my situation. Recommended 100%
Upskills training provided an easy to understand and thorough training service to renew my Traffic Controllers ticket , Scotty the teacher had a great approach and was easy to understand. I would recommend them to anyone who wants to do a course
I Completed my TMI course through Upskills KippaRing. The trainer Scott was Efficient, Clear & Helpful. Great Experience Thanks again Scott.
I completed the TMI course through Upskill, and it was an amazing experience, especially thanks to our trainer, Scott! Thank you, Scott, for making the course so efficient and rewarding. Highly recommend!
Excellent training with John degraph and very good information on the course well done mate i haven't seen you in long time since we worked together it was nice to see you again yesterday we been both working together on numerous location keep up the good work with tmi course will book tc licence you next year
3 days Traffic Course with Jason Kassulke Jason is amazing, he has presented the course perfectly, with clear information, direction and given grateful care answering our questions clearly and giving us an full understanding to the Career Development within The Traffic Control Industry and how to assist us getting ahead within this industry. A good example of this is I take longer to do my theory, and I came in for the theory with a close to borderline migraine, when I came to Jason and explained this, Jason did what he could to assist easing what he could allowing me the time I needed, checking in not just on me but all of us. Because of Jason's care and attention to all details, knowledge and his understanding I was able to keep up with everyone. I would not hesitate to take further training under Jason's Training
I enjoyed studying to get my certificates in TC and TMI it was a great course and very interesting learning how to do that work
Scott gave clear instructions, made sure everyone understood TC, TMI regulations. Knows his stuff !
Scott was on point taught all of us at our own level Classroom was enjoyable fun informative and I learned alot The whole experience from Megan in the office to Scotty in the class was awesome so glad I choose Upskill thanks to everyone
Jason.K from upskill was an amazing trainer! He was so encouraging and shared a lot of his knowledge and experiences during his time working as a TC which helped a lot with visualising what he was teaching verbally. He made learning and fun time would highly recommend studying with upskills if there are more trainers like him 👍
Was very thorough teacher, teaching us the traffic control course Jason was energetic vibrant kept us interested in course what we were learning gave us heaps of feedback with all our answers and questions. He kept us busy having a laugh at our common sense things we were all discussing was very good would prefer to do all my courses with him as the teacher so thank u for your valued work Jason appreciated 👏 the final assessment was awesome he's an amazing teacher great having laugh but also seriously teaching us about safety correct procedures and looking out for others as spotters etc thank you Jason Kassulke 😊 😀 appreciated your time and patience with myself and the others.
The trainer Scotty is a really really good trainer explains e erythong in normal terms goes out of his way to make sure you understand everything well do e scott
Highly recommend this training group. All the people on the Office are lovely. Rusty and Michelle are both so helpful and go out of there way to help you. Scotty is an absolute legend. He is very detailed with his teaching. He is obviously very experienced in the industry. Highly recommend to anyone trying to obtain there traffic control ticket. Update: 1.09.2025. Fantastic service by Alana for helping me replace my TMI and White card. Appreciate your help!
Very experienced trainer, I left the course feeling well prepared to enter the industry
Scott’s informative and straightforward training approach was definitely a plus for me, will be back for any future training, again
Change of career for me, and could not ask for a better trainer! Thanks JC for keeping it real! I learnt so much and my confidence has sky-rocketed, thank you Upskills!
Awesome place to go , the girls in the office so helpful and trainer Scotty absolutely champion and definitely knows his stuff, making it easier to understand and alot of time for everyone to make sure we all understood everything, thanks guys , highly recommend
I recently completed a White Card training course with Upskills QLD. The course was well-organized, informative, and directly applicable to my work. The instructor had strong expertise in the subject and delivered the content in a clear and easy-to-understand manner. The practical exercises and interactive discussions made it easier to grasp key safety practices in the workplace. I highly recommend Upskills QLD to anyone considering to do a White Card course.
Was a great course and Jason Kassulke was a great tutor and very knowledgeable on all aspects of the course
Training was on point, the trainer Jase went into details on specific important points in relation to the course, sharing real experiences with everyone to provide understanding of a lot of aspects of different things. The locations chosen for theory and practical trainings were good choices. Class was made to feel welcoming and interesting. Any training I’d do in the future would be with Upskills QLD. 5 stars.
Upskills was the place to renew my tmi, great correspondence easy to find great price and Graig our trainer was all over it and explained things very well.
I was very very impressed with the course itself the criteria and the trainer the trainer himself was very knowledgeable. And very helpful. He just made me feel very relaxed and very positive about my thinking. I would highly recommend up skills to anyone who wanted any industry training that your company has to offer.. Kind Regards Wayne Dittmann 😎😄
Upskills people are great, they will get things done quickly and efficiently Jason is a great trainer, will make learning so much fun
Was as professional as it was enjoyable. No time wasted on unnecessary information. Just straight to the information that matters . We'll worth the time and money .
WOW I’m really impressed with UPSKILLS and their team, from day dot the professionalism came through. The ladies on the phone and admin were so helpful and professional my training went smoothly. JC 👏 you know your stuff and made it easy for us all because it doesn’t matter how long you have been a TC or TMI changes happen constantly. Thank you all for your assistance and professionalism and a special thanks to Brian Abrahson you’ve done the hard yards and work very hard to run a great ship. This is my fifth time getting my tickets and I believe it’s the best RTO I’ve been to.
The course was easy and very understanding, Especially with an instructor who'll Guide you through step by step,So that you don't feel like you're alone.If I myself can do it, so can you.You won't regret it at all.Upskill is the only way to go.I Recommend them.
I recently completed Upskills QLD’s Traffic Management Implementation, Traffic Control and Traffic Control – Practical Assessment Courses, and I couldn’t be more impressed. From start to finish, this training program was exceptionally well-structured, informative, and hands-on, everything I needed to feel confident and competent on site. Firstly, the course materials were comprehensive and up to date. The Traffic Management Implementation module broke down complex regulations into clear, digestible segments, and the Traffic Control course seamlessly built on that foundation, covering every aspect of setting up and managing safe, compliant work zones. Where the practical assessment sessions gave me real-world scenarios to apply what I’d learned. A standout highlight was our instructor, Jason Kassulke. Jason’s expertise in traffic management shone through in every lesson. He explained technical concepts like risk assessments, signage layouts, and communication protocols with clarity and enthusiasm, making sure no one was left behind. Jason fostered an open, supportive classroom environment, patiently answering questions and offering valuable tips from his own on-the-job experience. His real-life narrative and practical demonstrations not only kept the sessions engaging but also cemented my understanding of best practices. Plus, Upskills QLD goes the extra mile by helping you find a company to accrue the mandatory 20 hours of practical experience needed to obtain your traffic control license, so you can finish your training fully eligible to apply immediately. If you’re looking for a provider that combines expert instructors, hands-on learning, and excellent support, look no further than Upskills QLD. Special thanks to Jason Kassulke for making this an outstanding learning experience. I highly recommend these courses to anyone seeking top-tier traffic control training.
The trainer was good . Very easy to understand. A nice personality that made everyone comfortable. Explain the course in layman's term which made for easier understanding.
Very informative teaching by the teacher A+ . Onsite staff were very friendly and welcoming
The trainer, was great and funny...I enjoyed the class...free coffee was great, too
I recently completed the Traffic Management Implementation training with Brian at Upskills Qld, and I couldn’t be more impressed. Brian delivered the course with a perfect balance of professionalism, clarity, and practical know-how. His depth of knowledge and real-world experience really stood out, making the content not only easy to understand but also highly applicable on-site. He created a supportive learning environment where questions were encouraged, and every participant felt confident and well-prepared by the end of the training. Brian’s attention to detail and commitment to safety standards were exceptional, and he made sure every aspect of the course was relevant to the current industry requirements. If you’re looking to get certified or upskill in Traffic Management Implementation, I highly recommend Brian and the team at Upskills Qld. A top-notch trainer who genuinely cares about setting his students up for success.
John Degraf made training for my renewal TMI very knowledgeable Hopefully in 3 years time he’s still training
Scott was an excellent trainer Covered everything and very knowledgeable Great course
Upskills is a great place to train. Easy parking, Trainer Scott definitely knows his stuff. He is a huge asset to your business. Keep up the good work, I will certainly return anytime I need any future training. Thank you.
Excellent training provider and the staff went beyond and above to help me with all of my questions and the trainer was also five star ⭐ with help during the course 😃 thank you Scotty😃. and all the ladies in the office and Brian.
A huge shoutout to Jason and Scott for being amazing teachers on the TC and TMI course! They were incredibly helpful, answered all my questions with ease, and explained everything so clearly. Their knowledge and guidance made the course a great experience
I have attended Upskills training programs on a few occasions now. Scott was the instructor. Scott holds a high standard to the industry. His teaching methods are easy if you’re a beginner or experienced in the industry making sure you walk out of the training room confident. I highly recommend the team at Upskills to anyone for their next traffic control training course. Look forward to my next refresher course. Thank you Upskills
Would highly recommend upskills traffic control training The trainer was easy to understand friendly etc 👍
Always trust Upskills QLD with all my training needs. They are the leading training organization in SEQ in my opinion. I recommend Upskills QLD to any TC/TMI that needs their renewal or someone who is looking to get into the industry. Their owner, admin & trainers are accommodating and knowledgeable.
Jason our trainer was great. The course was well paced & his energy level was the same from start to finish. It made a day in the classroom seem to fly by pretty fast.
Did my TC and TMI renewal with Jason. Excellent training and was able to answer any questions I had about setups and future training within the industry. Definetly do your training with Jason and upskills.
