This acceptable use policy covers the products, services, and technologies (collectively referred to as the “Products”) provided by Upskills Qld under any ongoing agreement. It’s designed to protect us, our customers and the general Internet community from unethical, irresponsible and illegal activity.
Upskills Qld customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.
This policy was last reviewed on 8 June 2022.
We provide our facilities with the assumption your use will be “business as usual”, as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged or capacity may be restricted.
We are opposed to all forms of abuse, discrimination, rights infringement and/or any action that harms or disadvantages any group, individual or resource. We expect our customers and, where applicable, their users (“end-users”) to likewise engage our Products with similar intent.
We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer’s permission. This responsibility also applies to anyone using our Products on an unauthorised basis as a result of the customer’s failure to put in place reasonable security measures.
By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.
If a customer — or their end-user or anyone using our Products as a result of the customer — violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.
Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn’t limited to:
The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.
Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction (“spam”). This includes but isn’t limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.
Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists (“messaging lists”). This includes but isn’t limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be “confirmed opt-in”. Verification of the address or telephone number owner’s express permission must be available for the lifespan of the messaging list.
We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products.
This spam and unauthorised message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer’s behalf, that directly or indirectly refer the recipient to a site hosted via our Products.
Our Products must not be used for the purpose of advertising, transmitting or otherwise making available any software, program, product or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers. This includes but isn’t limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing and denial-of-service attacks.
Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorised to access the resource (e.g. “hacking”, “cracking”, “phreaking”, etc.).
Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems.
Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of or discriminate against any group or individual.
Other activities considered unethical, exploitative and malicious include:
Our Products may not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.
We prohibit the impersonation of Upskills Qld, the representation of a significant business relationship with Upskills Qld, or ownership of any Upskills Qld property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage or user trust.
This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.
We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of:
left us a star review
Hi all I took a tmi theory and practical course. Really well taught by Jason explained everything exceptionally well. Took all questions from the group and explained everything in the best possible way for the group to understand. Thank you and well done. Thanks Paul.
Fran was a fantastic teacher. She explained anything and everything and always encouraged the students.
Did a traffic control course the place was great Jase the teacher was awesome would recommend highly to anyone
Well,, let me say,,, Thank you to Jason Kassulke,, Was a great learning experience,,, Good teaching, I am so glad I did it,,,new journeys ahead now
Absolutely recommend this company todo your training. Jason was an awesome trainer, explained and listened when we needed help. Thank you will be going back.
All the staff were extremely helpful. Scott the training officer was amazing. Everything explained perfectly and was relaxed environment. Cannot thank the team enough. Well done and Thankyou
Had a 2 day course (TMI & practical) with trainer Jason.K. He is full of energy and is very enthusiastic. He conducted the classes really well, and he ensures that everyone understood the content by explaining in a way his students could relate. He is also very funny with the jokes and hand gestures, which (personally I think) grabs the attention of his students. Please give him a raise!!!!
My partner and I did our full TMI course with Jason at upskills. The whole process was seamless and enjoyable. The facilities were all clean, tidy and practical. Jason's knowledge on the industry was very impressed and I look forward to doing business in the future and further training with Upsills QLD.
Did my White card, Traffic Control and TMI with trainer and assessor Fran alls I can say is the most precise and concise trainer I have ever been trained and assessed by. The course content and delivery was A1 and also fun along the way. Was assessed by Craig and highly recommended him for his expertise as well all round experience was too notch and I feel comfortable and confident in every aspect of the job ahead. A huge thank you 😊
Fran that did our tmi training kept the course content relevant & was very knowledgeable. She ran the class well & I would recommend her for doing any training with.
Did a tmi course had a trainer fran, was absolutely great explained everything really well
Have worked with Upskills QLD many times over the years and have always found their trainers and admin staff to be highly-educated and professional. Students have commented on the information delivered in the course to be like no other. Highly recommend.
I have been in touch with Upskills for a couple of months dealing with Michelle by phone she has a great phone manner, and with the number of calls she receives each it was nice of her to remember who I am. She explained the system clearly Michelle was great. The TC Training Course was run by Scott, he was also very friendly and welcoming, he was never perturbed by interrupting questions , he explained things clearly using many personal analogies. I could not recommend Upskills highly enough. Thanks Guys. ( Mmm is that the correct pronoun) Regards Keith
Scotty & Craig were awesome trainers and really knew their stuff! Couldn't recommend them more!
Fran was awesome very helpful and knowledgeable about the whole course awesome as thanks heaps Fran and crew 🙏
Great adult learning environment. Catered to my learning needs. Excellent method of instructional techniques by Jase. He was very engaging and enthusiastic which made the course far more interesting.
The course was very very precise reframing to all matters of safety and on road experience. Instructor was clear with all questions answers and very good at what she does. It was a pleasure training under upskill Thank you for your time and effort
Hi if your eva wanting to be trained for traffic control or tmi then fran from upskills is the best trainer I have eva had and I would back her any time and I'm so thankful as she tells it like it is and straight forward but cares and takes the time to teach by what eva way helps u like if it's theory she will teach in that way but if it's prac then she will train like that so you have the best start in your new career. Hands down I would suggest fran if anybody eva needed retraining or wanted to get into this career. Love your work fran. And thanks again. Upkills all the way !!!!!!!!
I’d like to give a big shout out to my trainer Scotty at Kippa-Ring not only was he informative and knowledgeable but made the course fun. Very approachable and also open to different opinions, he was also very helpful to others having any type of difficulties through the 3 days I was there doing my TC, TMI and working in proximity modules. Thanks Scotty and look forward to seeing you again once I’ve got my 20 hours up to complete my TC training. 👍
Came in to do my renewal TC ticket. Jason was the trainer who was pumped full of knowledge ready to depart onto us! Was great to Learn of any changes to the industry as well as familiarise and get back to the basics! Jason and Upskills were amazing with the process and completing this ticket! Straight forward, direct and very approachable people! It was a little hike as I’m from south side of the city but worth the travel!
As a near 40yr old I was concerned about training into a new role, Fortunately our trainer Fran was very knowledgeable, explained things clearly, and she gave all students time and patience individually. I highly recommend Upskills.
I recently completed the White Card and Traffic Controller training with Upskills, and I couldn't be more impressed! The experience was great from start to finish. Jason, our trainer, made the sessions engaging and enjoyable. If you're looking to get your White Card or Traffic Controller qualification, I highly recommend Upskills. It's not just about getting a certificate – it's about gaining the confidence and skills to succeed in the industry. Not only does it provide a solid certification, but it also effectively helps in finding a 20-hour placement. Big thanks to Jason and the team for a fantastic learning experience!
Recently did the TMI course . Absolutely brilliant. Great team to do training with . Jason is great takes his seriously as a trainer but adds the humour in to it . Highly recommended if you want a career change & need training. These guys will get you what you need .
Did my TC with Fran, made learning easy and retainable . Great facilitator.
Completed my full Traffic Control course with Upskills training. Incredible teachers including Jason and John. So professional and encouraging through the theory and practical side of things. Also huge shout out to Michelle and Megan for assisting with any queries and finding the 20 hour work placement. Couldn’t recommend enough!
I did my tmi and traffic control with Jason this week at Nambour APM he was very good helping and sharing his experience thank you and can't wait to do my final assessment with use thanks for all the equipment and ppe for me to get started with my placement
I enjoyed learning in this course with Hason. He is serious, focused, accurate personable & funny. This helps fir easier learning. He also goes the extra mile. Great way to learn. Appreciate the opportunity.
Fantastic down to earth trainer.( Fran ).! Very informative and professional.
Highly recommend. Very informative & able to comprehend easily. Look forward to the TC & TMI training.
Absolutely proud to be a part of this company. My teacher ( Fran) was incredible. Frans style of teaching is incredible. She is very patient and calm. Witch gives you the feeling of not being overwhelmed with the course. Her terminologies and lingo are simplified so everyone can understand. My course teacher Fran has been the best teacher I have ever come across any type of Learning I have encountered. “She deserves 10 out of 10 stars”
The trainer is absolutely amazing and very knowledgeable highly recommend Upskills QLD
Doing TC/TMI traning with FRAN . What a breath of fresh air this teacher is . Fran brings comfort to this learning experience which allows clear understanding of learning material . Fran has patient's with all learning personalities. I feel confident in my knowledge thanks to Fran's teaching methods.
I was really not looking forward to this course after the last time I did. Such a surprise! Scotty was knowledgeable and fun. The day went quickly but I learnt so much. Cheers Scotty
Need to get tickets, these guys are awesome for renewals, and upskilling in general, scotty and Jase answer any and all questions I had during the courses, and remember when you doing something like this there's no such thing as stupid questions, and don't be afraid to speak up, they will help in any way they can! Definitely worth it, and will be using Upskills QLD when I need renewal again.
Fran was the best trainer and accessor I have ever had in any of my training modules.
As a student, it's imperative to be taught by industry experts. Fran is interactive which keeps you engaged and engaged students will always learn more. 8 hour training sessions can be very challenging, but not this time. Thanks Fran, great job 👍!
I had a great experience with doing the course with Fran I can highly recommend
Thanks Fran, had a great time at the course and you made it fun. Presentation and knowledge was excellent!
Had a great experience with Fran, nothing was a problem, no question was stupid, and was treated with the greatest respect, which made the learning easy and reatainable, which is hard for some mature students
I have just completed my Working at Heights ticket and my Working in Confined Spaces ticket through Upskills QLD. My trainer Jase, was exceptional in outlining the safety aspects and explaining the real-world applications of each component in a comprehensive manner. I would/will strongly recommend their training organisation to anyone 10/10
I thoroughly enjoyed my class with Jase. He was very clear precise and to the point with a bit of humour thrown into the mix. I cannot speak more highly about the way they present there course and would highly recommend them to anyone who would be looking to do the course. Well done guys.
I did my training with Fran from upskills this week, and over the years she has definitely been the best person I have been trained by. Training was very informative, fun, not stressful and her knowledge was very relevant to my job.
Great presentation from a very knowledgeable presenter, highly recommend for all your traffic management needs.
I attended the TMI training on Friday. Fran was my trainer and I must admit, as a trainer of trainers myself, she was excellent. Not only does Fran know her stuff, she has the ability to keep people's attention and to get the correct information out there. She does this, not just by training, but by facilitating the training. In other words, she asks the question, and gets people to come up with the answers themselves. I personally always found this to be the best method of training. When people think for themselves they remember it better and this always helps while doing the job. Not only is Fran knowledgeable but she is very personable and approachable. She calls each person by their name and looks them in the eye while speaking to them. She can have a joke and a laugh which is very important, yet more importantly, she gets her message across. I saw men, who have been in the industry for years, admit to Fran that they had learned more in that one day with her than they had in years. Fran is a true asset to your company. Look after her ... Thank you Fran and I look forward to attending your classes again.
Just a small comet on FRAN my trainer who was good communicator and easy understood with her training being to the point and up to date she taught me more knowledge today in my cause TMI renewal
Jason was knowledgeable with vast experience and able to answer even the curve ball questions. He was pleasant and a great educator. Would recommend him to any organisation who needs to skill their staff.
Frans training was great. Has alot of experience to share and her class was easy to follow
I recently had to redo my level 1 traffic control ticket and I had Frances jay of upskills as my trainer 👌🏼 She really knew her business and qualifications, opened my eyes to alot of things that were unprofessional and just plain wrong working for other companies in the past and taught me alot of things I'd had no idea about and helped me better understand traffic control as a whole! The class was very well planned, very informative and entertaining to say the least. Highly advise taking the class with such professionals thanks guys.
Great class very informative really great communication and great lecturer- recommended highly
Completed Working in Confined Spaces and Safely Working at Heights at Upskills Qld Kippa Ring. Training facility and equipment was excellent and new. Knowledgeable trainer and thorough at making sure the course ware was understood.
Two days spent at Upskills , immediately noticed on arrival that all staff were welcoming, polite and personable. Trainer Scott , second to none ! He has a Happy , positive outlook and energy , funny and extremely knowledgeable. He made the course an extremely positive experience. I will definitely use Upskills again when required because of this .
I had Fran and Jason as instructors for my white card and traffic control. Both of them were very accommodating towards myself not being able to put pen to paper. Definitely recommend this company for people who struggle with paperwork and training in general
Easy to follow courses. Well set out. Excellent instructors with real world experience.
Great place to get your traffic control license done, everyone there is super helpful, friendly
My employer uses this company for staff to be trained in Traffic Control and Traffic Management Implementation. The trainer, Jason, is a mine of knowledge and explains policies and procedures very clearly, ensuring all students complete the courses with the theoretical, administrative and practical skills required.
Hi, I was very impressed with Upskills and Jason my Trainer. I have over 30 years in the civil construction industry and Jason was able to teach an old dog new tricks. For anyone interested in TC or TMI courses I highly recommend learning from Upskills Qld the correct way. Thanks Jason and Upskills Qld.
Their trainer Fran was amazing. She was very friendly and very knowledgeable on all things traffic control. She was able to work with everyone to help them understand the material and I learned a great deal in the short time we had her for. I would definitely recommend upskills and this wonderful trainer to anyone wanting to enter into traffic control.
Scott was absolutely amazing, I went in there thinking I made the wrong choice but he made me realise that I made the right choice. I absolutely loved going and learning about traffic. He always explained it in a way I could understand it and he made it fun which is what you need when sitting in a room all day and we all have good laughs along the way.
Training was very thorough and clear to understand, the trainer Jason was an amazing teacher.
Today was a fantastic day with Fran from upskill she is a fantastic teacher and explained everything in a way you can understand stand it we did our TMI in Bundaberg big shout out to Fran and keep up the hard work
I just would like to say a huge thankyou to Fran for her training today and I would recommend Fran for anyone who wants to get training in traffic controll Thanks again Fran for today you really are amazing..yours sincerely Colin coffey
100% will be recommending Upskills for anyone wanting to do tc/tmi. Fran is an awesome trainer and is bringing her a game to everyone she trains,
Completed my courses at APM Gladstone with Scott from Upskills was a pleasure doing the course with him,Thanks in advance.
Fran is the best trainer that I've had for any course I would highly recommend her and Upskills Qld...
Fran is a fantastic teacher she is considerate and listens to you I would recommend upskills to anyone…
Unskilled QLD create courses that are quick, easy and friendly. The instructor was approachable, could communicate on all levels and had time for all students.
