This acceptable use policy covers the products, services, and technologies (collectively referred to as the “Products”) provided by Upskills Qld under any ongoing agreement. It’s designed to protect us, our customers and the general Internet community from unethical, irresponsible and illegal activity.
Upskills Qld customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.
This policy was last reviewed on 8 June 2022.
We provide our facilities with the assumption your use will be “business as usual”, as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged or capacity may be restricted.
We are opposed to all forms of abuse, discrimination, rights infringement and/or any action that harms or disadvantages any group, individual or resource. We expect our customers and, where applicable, their users (“end-users”) to likewise engage our Products with similar intent.
We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer’s permission. This responsibility also applies to anyone using our Products on an unauthorised basis as a result of the customer’s failure to put in place reasonable security measures.
By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.
If a customer — or their end-user or anyone using our Products as a result of the customer — violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.
Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn’t limited to:
The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.
Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction (“spam”). This includes but isn’t limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.
Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists (“messaging lists”). This includes but isn’t limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be “confirmed opt-in”. Verification of the address or telephone number owner’s express permission must be available for the lifespan of the messaging list.
We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products.
This spam and unauthorised message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer’s behalf, that directly or indirectly refer the recipient to a site hosted via our Products.
Our Products must not be used for the purpose of advertising, transmitting or otherwise making available any software, program, product or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers. This includes but isn’t limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing and denial-of-service attacks.
Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorised to access the resource (e.g. “hacking”, “cracking”, “phreaking”, etc.).
Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems.
Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of or discriminate against any group or individual.
Other activities considered unethical, exploitative and malicious include:
Our Products may not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.
We prohibit the impersonation of Upskills Qld, the representation of a significant business relationship with Upskills Qld, or ownership of any Upskills Qld property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage or user trust.
This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.
We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of:
left us a star review
Kristy was an absolutely amazing training. Very thorough, explained everything well and so it was easy to understand ⭐️
Kristy was bright and cheery. Very knowledgeable and good communicator. Also helpful as needed.
Kristy was amazing explained every question was on spot very lovely teacher
Absolutely awesome experience for my theory session, Kristy was my trainer and made the whole experience so worth it Thanks Kristy for an amazing day.
I recently attended TMI renewal training with Scott. He was knowledgeable, engaging, and explained everything clearly. The training was practical, well organised, and easy to follow. I highly recommend Scott to anyone attending TMI training.
Scott Glasson is an amazing trainer. He is very clear and thorough and goes the extra mile to help you through any questions. If you’re unsure where to do your training definitely go with Upskills and try and get Scott if you can.
Today was a good training day. Tmi renewal. All questions and concerns i had were explained thouroughly and in a way i could understand. Went into depth and also 1 on 1 with the struggling moments. Thanks Jase k and upskills for ensuring safe work practices within the Traffic industry.
Sammy and Ash were very good presenters. The course materials were excellent with good explanations. The facility was good although they need cloths and a tea towel and maybe another toilet. There was a lot to take in including a number of acronyms and jargon to take in on one day but it was enjoyable. Well done
Trainer did well , probably bring some sandwiches next time but overall was very good.
Jase definitely knows his stuff I would be happy for him to be my trainer again
Great training provider with clear course material and an easy-to-use online learning platform. The content was well explained, and the staff were helpful whenever I needed assistance. I would recommend Upskills QLD to anyone looking to complete traffic management or other workplace training. Thanks for the great experience!
Couldn’t recommend upskill enough. I had a great TC trainer (JC.M) and today I did my final TC assessment with Scotty & Ashleigh. They were awesome!! Very helpful and made sure we understood everything that was covered. Great guys to go through and awesome trainers. Thanks guys !!
Thank u Scott and Ashleigh for training me in my tc practical today they wer really friendly and helpful on the knowledge I needed to know about how to be a professional safe tc
Easy to work with easy to book and complete course. not just complete leave with skills that you can apply to your current work standard
jase was the best, very inspirational and i dont think i wouldve got it if it wasnt for him. also made learning fun
Was a life changing experience, never met such a well informed and well spoken trainer, an asset to the team. Jase K is a legend
I did my white card with Kristy and she was very helpful, making sure to see to everyone’s needs!
Scott, Ashleigh and Kristy taught with a wealth of knowledge. Would highly recommend for those wanting to learn/join the industry.
My experience with Scott And Up Skills was Absolutely amazing Was Very Happy With The hole program and again Scott was amazing with the all the knowledge he had and passion about the TMI Course ⭐️⭐️⭐️⭐️⭐️
Great experience all round. Ashleigh was a great trainer and made it a cery enjoyable experience
Trainer Kristy did an excellant job. The class was informative and entertainkng
Had Kristy do my Tc Renewal on the Sunshine Coast was really informative and fun thanks for the great course
The Training was done in a professional but friendly relaxed manor. And was made easy to enrol and had full approachable help and advice.. Thoroughly recommend upskills training.. Ron Bates.
The trainer Jason was awesome. Hopefully get him on 15th July for my TMI course. He made doing the course fun. Awesome to have people like that as trainers Highly recommended
Good day, awesome trainer. Learned a few things doing TMI refresher with Kristy at Mackay
Thank you Upskills for bringing quality Traffic Control training to Mackay. Kirsty was great. Informative training from an experienced TMI made a huge difference.
Was ever welcomed and was a good vibe and the teacher was even helpful and understand and was good to learn by him.
The trainers have been great, especially enjoyed Kristy’s knowledge and guidance throughout this week.
Great an actual expercienced trainer to do the course to give the appropriate knowledge. Well done.
Renewed my TC snc TMI recently with jason. As always full of knowledge and giva good learning experience
Sammy’s delivery of the training material and overall knowledge made it feel like Christmas. Round of aklaws Sammy, thank you.
Thankyou Kristy for your time and patience, you made the experience of obtaining a TC and TMI knowledgeable and enjoyable and some good laughs along the way. Thankyou to the Upskilling team working in the background for ensuring that we had the right information about the training. Thanks to you all.
I have done loads of courses. They got me my job. Couldn’t be thankful enough. Big up Jase and Scott
Hye T here did my full TC theory today .The instructor was Kristy absolutely made the course informative knowledgeable and a great people person keep her on she is a asset .
Always an awesome training experience with Scotty! Best place to renew your TC & TMI!
Did my T.C and T.M.I with Scotty, he is a very knowledgeable and patient trainer and together with all the help Olivia in the office provided made the whole process a great experience.
Very helpful and the training was straight forward and easy to understand
